COVINGTON, Louisiana – Press Ganey, the national leader in healthcare consumer and workforce engagement, today recognized St. Tammany Health System as a top-performing healthcare organization achieving the 95th percentile or above for patient experience in the Mandeville Emergency Department.
The Press Ganey Guardian of Excellence Award is a preeminent, competitive achievement for leading healthcare organizations. Presented annually, the award applauds hospitals and health systems that consistently sustained performance in the top 5% of all Press Ganey clients.
“Press Ganey is honored to recognize St. Tammany Health System as one of the nation’s leaders in patient experience in its Mandeville Emergency Department,” said Patrick T. Ryan, chairman and chief executive officer, Press Ganey. “This award reflects an unwavering commitment to earn the trust and loyalty of patients throughout unimaginable challenges. We are humbled by St. Tammany’s incredible efforts, and their ability to adapt to imperatives of COVID-19 on top of the increasing demand for consumerism in healthcare.”
St. Tammany Health System Mandeville Emergency Department is a freestanding emergency facility located across from the Mandeville post office at 2929 Highway 190, Mandeville. It is open 24 hours per day, 7 days per week, 365 days per year. It provides the full spectrum of emergency room services.
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About St. Tammany Health System
The heartbeat of its community, St. Tammany Health System cares for patients and families with excellence, compassion and teamwork. It is recognized for quality, safety and service excellence by CareChex, Leapfrog, Healthgrades, Hospital Compare, Women’s Choice and US News & World Report. St. Tammany Parish Hospital Service District No. 1 and Ochsner Health work together in partnership to improve the community’s health and quality of life. Together, west St. Tammany’s top two independent health leaders represent the most complete system of care, aligning behind the common goals of improving access, expanding specialty care and making care affordable. Under their agreement, each retains its autonomy; neither manages nor owns the other. Self-supporting, not-for-profit STHS is AA- rated by Fitch and receives no tax funding. More at StTammany.health
About Press Ganey
Press Ganey pioneered the health care performance improvement movement 35 years ago. Today Press Ganey offers an integrated suite of solutions that enable enterprise transformation across the patient journey. Delivered through a cutting-edge digital platform built on a foundation of data security, Press Ganey solutions address safety, clinical excellence, patient experience, and workforce engagement. The company works with more than 41,000 health care facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality, and experience of care.