Insurance Plans Accepted

HEALTH INSURANCE / MEDICAID

What you need to know about health insurance at St. Tammany Health System.

Dealing with insurance can be confusing, but we’re here to help you sort through it all. Whether you rely on traditional insurance, a managed-care plan, or government payers such as Medicare or Medicaid, our billing and insurance professionals are committed to providing answers to your questions and helping you navigate through each process.

St. Tammany Health System also offers various means of financial assistance for patients in need of a medically necessary service. To find out if you qualify, contact one of our representatives:

Financial advisor: financialadvisor@stph.org or (985) 871-5656

Patient Customer Service: PatientCustomerService@stph.org or (985) 898-4451

Patient Satisfaction: srichoux@stph.org or (985) 898-4669

St. Tammany Health System accepts most major insurers. Below, find a list of accepted insurances, as well as Medicaid information. You can also find more information on our Billing and Financial Services page. Please bring your insurance card(s) and ID with you to each appointment. It is important to have your correct insurance information on file to help us correctly bill your insurance.

Hospital insurance

Major insurances accepted by St. Tammany Health System, effective October 15, 2024

Aetna
Aetna Signature
Aetna/Coventry Medicare Advantage (Advantra)
Aetna Better Health of Louisiana
Allwell/Wellcare Medicare Advantage Plan
AmeriHealth Caritas
Ambetter Commercial Exchange by LHC
Ambetter National
BlueCross PPO
Blue Cross PPO (Benefit Management Services-Access Care; Blue Benefit Services)
BlueCross - HMO/POS
BlueCross-Connect
BlueCross-Community Blue
BlueCross-Advantage (Medicare Advantage Plan)
BlueCross - Select (Medicare Select Plan)
Choice Care - PPO
Cigna-PPO
Dignity Care Health Plan-MA
First Health
Healthy Blue LA *Healthy Blue Dual Eligible D-SNP
Humana Health Plans - PPO/HMO, Total Care PPO/HMO, Medicare HMO
Humana Healthy Horizons
Allwell- (Medicare Advantage Plan)
Louisiana Healthcare Connections/Centene
LWCC (Workers’ Comp.)
Med Care Advantage (Medicare Select Plan)
Medicare Advantage
Medicare Select
Mississippi Medicaid (Hospital only)
Magnolia Healthcare of Mississippi (Hospital Only)
Magnolia health (Hospital Only)
MultiPlan
Ochsner Health Plan (Medicare HMO & PPO)
Peoples Health Network
PPOplus - PPO
Private Healthcare Systems (PHCS)
Tricare-Standard/Extra/Prime
United Healthcare Exchange Plan
United Healthcare Community Plan
United Health Plans of La - HMO/POS/PPO/Select Tiered Plan
United Health Plans of La- Medicare Select/Medicare Select Dual
Veterans Affairs Community Care Network (Optum/United Healthcare)

*Because plans may be added or deleted at any time and benefits may vary, please contact your insurance carrier for specific information about your plan.

Medicaid 411

Answers to frequently asked questions about billing at St. Tammany Health System:

Do I qualify for Medicaid?

Medicaid eligibility is determined using the federal poverty level income guidelines. Click here to review information about this. (See also Monthly Income Limits for Medicaid Programs page)

In Louisiana, you qualify to receive Medicaid if you:

Receive Supplemental Security Income (SSI) from the Social Security Administration (SSA)
Get financial help from the Office of Family Support (OFS) through the Family Independence Temporary Assistance Program (FITAP)

You may also qualify for Medicaid coverage if you:

Are disabled according to the Social Security Administration’s definition
Have corrected vision no better than 20/200
Are a low-income parent of children under age 19
Are a child under age 19
Are pregnant
Have no insurance and need treatment for breast and/or cervical cancer
Receive Medicare coverage and are low-income

How Do I Apply?

There are several ways you can apply for Medicaid or get more information:

Apply now or renew coverage for any Medicaid program by visiting the Louisiana Medicaid Online Application (OLA). Once you submit the online application, it is sent immediately to the Medicaid office for processing, and there is no delay for mailing or faxing a paper form.
Call the Medicaid hotline toll free at 1.888.342.6207 for help applying. Agents are accepting calls Monday through Friday from 7 a.m. to 4:30 p.m.
Contact any Medicaid Application Center statewide. Download and print a Medicaid application and then fax it to Medicaid at 1-877-523-2987 or mail it to:
P.O. Box 91278
Baton Rouge, LA 70821-9278
Contact your local Medicaid office for help applying.
Contact STHS at financialadvisor@stph.org or call 985-871-5656 to speak with a financial counselor for assistance.

Understanding your insurance

Baffled by premiums, deductibles and out-of-pocket maximums? We know that medical bills and health insurance claims can be confusing. Here’s an overview of health insurance to clear things up.

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