#RewardsVsAwards

I have never had the opportunity to see things from the patient’s perspective until recently. My mother was seen in the Emergency Department and sent home with possible bursitis. We came in again a few days later and she was admitted to 2 West. My mother is almost 90 years old, suffers from dementia and has been in extreme pain from osteomyelitis. She is a retired RN herself and has her own perspective on patient care. The care she received beginning in the Emergency Department and continuing on 2 West was exceptional.

All of the clinical staff, from the charge nurses to CNAs, were there to help with any needs, including emptying the trash and giving her pain medication when she needed it most. Charge nurses are willing to do bedside care whenever needed.

The rounding at shift change helped us to know who was there on the night shift. We stayed with my mom 24/7 until we realized that the night shift team was more than capable of providing the care she needed. Everything that has been implemented at the hospital has continuously improved patient care. It really hits home when it involves you or a loved one. You can never stop improving what you have; it makes you the best in business. #RewardsVsAwards

At St. Tammany Parish Hospital, we have received numerous awards for the excellent standard of care we provide our patients. This includes Best Regional Hospitals by U.S. News and World Report, multiple Women’s Choice Awards and Pathway to Excellence. We are also now an accredited Chest Pain Center and have earned Advanced Certification for Primary Stroke Centers. However, patient care is our biggest reward.

We want to hear stories about your experiences at St. Tammany Parish Hospital. If you have a great experience, whether it’s overall or you just want to recognize an employee, use the hashtag #RewardsVsAwards when posting to social media, so we can see what you are posting about the hospital. Posts that include #RewardsVsAwards may show up on stph.org, so employees, patients and the community can see all of the great care happening at St. Tammany Parish Hospital.

We truly strive to achieve excellent patient care, from doctors and nurses to food and environmental services; we want you to have an excellent experience. We enjoy receiving awards and recognition from our peers, but the joy we get from seeing positive outcomes for our friends and neighbors is our true reward. #RewardsVsAwards