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Patients and Visitors
At St. Tammany Health System, we don’t view our patients merely as customers. They are our neighbors, our friends, our family members – and, just as importantly, our partners in making St. Tammany Parish a healthier community.
It’s been that way from the beginning, when a group of civic-minded local residents started a community-wide campaign that resulted in our founding as St. Tammany Parish Hospital in 1954. A lot has changed since then, although one thing that hasn’t is our unwavering commitment to the community that willed us into being. So, whether you’re arriving for a stay at the hospital or just checking in on a loved one in our care, we want to make sure your visit is as smooth and pleasant as possible, from the time you arrive to the time you’re ready to return home. It’s our sincere hope that the information on these pages helps in that regard. If you don’t find the information you need, feel free to reach out via the “Contact Us” page on this website. You can also always tell any member of the staff, a supervisor or the Patient Experience Department (985-898-4669) if there is anything we can do to make a patient's stay more comfortable. We want the opportunity to address it. After all, that’s just what good neighbors do.
We know that navigating the world of healthcare billing can be complicated. But just as we’re dedicated to ensuring you get compassionate, world-class healthcare, we’re also committed to providing you with assistance to help shepherd you through the billing process. Click the button below to learn more.
Useful information for patients and visitors to St. Tammany Health System
We strive to make your stay at St. Tammany Health System the best it can be. To that end, we’ve compiled a list of things you should know, including what to bring and what not to bring, as you prepare for your hospital stay.
From how to call your nurse to how to work the TV remote to where you can find our on-campus chapel, here’s a collection of useful information and answers to frequently asked questions to help you be as comfortable as possible during your stay with us.
Feeling better? Here’s a before-you-leave checklist for you to go over once your doctor decides you’re ready to leave the hospital.
Delivering compassionate care is our business.
St. Tammany Health System was founded in 1954 as St. Tammany Parish Hospital by a group of local community activists who saw a need to establish a local healthcare center dedicated to the health and well-being of residents on the Northshore.
While our Covington hospital is still very much at the center of what we do, we’ve grown to become so much more than that. With dozens of sites established throughout the region to bring healthcare directly into our communities, we have become a wide-ranging, multi-disciplinary nonprofit healthcare organization – thus the changing of our name to St. Tammany Health System in December 2019.
Our determination to deliver consistently compassionate care, however, remains the same as it was on day one, as does our commitment to quality and the community.
We are the heartbeat of our community, caring for our patients and their families with excellence, compassion and teamwork.
We will strengthen the health of our community with compassion, innovation and partnership.
Teamwork | Trust | Compassion | Quality | Innovation.
Articulating our values: We are a team, a community, a family devoted to helping and healing every patient every time, together. We have faith in our caring work and pledge our honesty, courage, respect and integrity to each other and every patient in every encounter. We care deeply about our patients and colleagues, treating each with empathy and respect, as if they were our own family. We are accountable to our patients and each other to always deliver our very best, safest care, to strive for excellence and to consistently deliver on these promises. We seek new knowledge, competencies, techniques, technology and best practices to bring new hope and healing to our patients close to home.
Articulating our values:
Whether you’ve got a question to ask or an appointment to keep, getting in touch with us is a cinch. Here’s everything you need to know:
St. Tammany Parish Hospital 1202 S. Tyler St. Covington LA
Ph: 985-898-4000
Patient Information: 985-898-4000
Emergency Room: 985-898-4403
24 hours | 7 days a week