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Request for Medical Records
To obtain copies of medical records, a patient or their representatives must complete a Release of Information form. The form must be signed and dated by the patient or patient’s representative, and it must include the name and address of the individual who is to receive the copies of the record, the information being requested, and the treatment dates.
After receipt, our team will review for all required elements and will process your request in accordance with federal and state laws governing your privacy and medical records. Allow 5-7 days for this process.
Please select from the following options to submit your request:
Patients can immediately access provider notes, medical test results, lab reports, immunization records, billing information and appointments through MyChart patient portal. Records not found in MyChart may be requested and then received through MyChart.
If you already have an active MyChart account with St Tammany Health System:
If you don’t have an active MyChart account with St Tammany Health System:
Average turnaround time is 5-7 business days. Requested medical records can be accessed through the Document Center in MyChart.
Online Patient Request with eXpress
St Tammany now offers an online records request option. You will need to upload a copy of your photo ID, which can be taken via webcam or smartphone device. Patient Representatives (healthcare Power of Attorney, legal guardian, executive of estate, etc.) will need to upload supporting documentation. This online tool will let you request your medical records.
eXpress
Call (610) 994-7500 for assistance with eXpress, M-F from 7:30 AM to 7:00 PM CST
eXpress Link – Request for Medical Records
You can download and print a copy of the Release of Information form at this link. Once it is completed, fax or mail the form to the Health Information Management Department. Please also include a copy of your photo ID. Patient Representatives should include supporting documentation (Healthcare Power of Attorney, legal guardian, executive of estate, etc.).
You can also bring the completed form and additional documentation to the Health Information Management Department. It is located on the first floor of the hospital. (Hours of operation are 8:00am to 4:30pm Monday through Friday, excluding holidays.)
Mail the completed form to:
Mailing Address:
Attn: Release of Information
St Tammany Health System
1202 S Tyler St.
Covington, LA 70433
Physical Location:
St. Tammany Health System – Main Hospital
1st Floor – Health Information Management
Office Hours: Monday – Friday (8:00 AM – 4:30 PM)
For additional information or assistance with your requests, call our team at 985-898-4116
