STHS earns Guardian of Excellence designations from Press Ganey

FOR IMMEDIATE RELEASE – September 21, 2020
CONTACT: Melissa Hodgson ABC APR | 985-898-4131 | mhodgson@stph.org

STHS Earns Multiple Guardian of Excellence Awards
Press Ganey Confers Patient Experience and Employee Engagement Recognitions

COVINGTON – Press Ganey  named St. Tammany Health System among recipients of its annual performance achievement awards, honoring top-performing healthcare organizations whose commitment to delivering reliably safe, compassionate, high-quality care and creating a culture of excellence to engage and support caregivers has measurably advanced healthcare, even as the industry faced the immense challenges and demands presented by the COVID-19 pandemic.

STHS Women's Pavilion won the Guardian of Excellence® for Patient Experience in Outpatient Services, and STHS flagship, St. Tammany Parish Hospital, won the Guardian of Excellence® for Employee Engagement.

These awards show that STHS achieved the 95th percentile for each reporting period of the award year for patient experience, engagement, or clinical quality performance. Only 350 organizations nationwide received this prestigious recognition.

"To achieve these levels of success, [STHS] leaders embraced the humanity of health care,” Patrick T. Ryan, Chairman and Chief Executive Officer, Press Ganey, said. “They…consistently deliver safe, high-quality care in the complex health care environment. Their ongoing focus on clinical and service excellence is particularly crucial as the pandemic continues to challenge their day-to-day operations.”

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St. Tammany Health System is the heartbeat of its community, caring for patients and families with excellence, compassion and teamwork; it will strengthen the health of its community with compassion, innovation and partnership and is recognized for quality, safety and the patient experience by CareChex, Leapfrog, Healthgrades, Hospital Compare, Women’s Choice and US News & World Report. St. Tammany Parish Hospital Service District No. 1 is an independent service district in a clinically integrated partnership with Ochsner Health. Together, the two organizations focus on aligning their healthcare offerings to best serve patients and families in west St. Tammany and surrounding areas. Under their agreement, each retains its autonomy; neither manages nor owns the other. Self-supporting, not-for-profit STHS receives no tax funding. More at stph.org.

Press Ganey pioneered the health care performance improvement movement more than 35 years ago. Today Press Ganey offers an integrated suite of solutions that enable enterprise transformation across the patient journey. Delivered through a cutting-edge digital platform built on a foundation of data security, Press Ganey solutions address safety, clinical excellence, patient experience, and workforce engagement. The company works with more than 41,000 health care facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality, and experience of care.