Video Visits

Services

Video Visits

Call (985) 898-4001 for a same-day appointment.

There are always times when an in-person visit is preferable, but for those times when it’s not – whether you’re suffering from a cold or something more serious – a video visit with your St. Tammany Health System care provider lets you consult with your doctor or nurse electronically without having to so much as pull on your socks.

And, starting Oct. 19, 2022, that includes VIRTUAL CARE NOW, a healthcare innovation in which patients can schedule same-day virtual visits with a healthcare provider dedicated solely to conducting such electronic visits.

Designed with patient convenience in mind, Virtual Care Now provides patients 5 years and older with access to a healthcare provider from their smartphone, tablet or computer for, among other things:

Cold/flu and coughs.
Allergies and sinus issues.
Urinary tract infections.
Fever.
Pink eye.

Sore throat.
Stomachache.
Rashes.
Depression/anxiety follow-ups.
Referrals.

Ready for your Virtual Care Now visit? Appointments can be made directly through the MyChart app, online at StTammany.health or by calling (985) 898-4001.

Scheduling your Virtual Care Now visit

Seeing a healthcare provider virtually is now easier than ever. To schedule your visit, simply call (985) 898-4001 or follow these simple steps using the MyChart app:

Log into the MyChart app and click "visits."

Click "Schedule an appointment."

Click "New Provider."

Click "Family Practice."

Click "yes" under "a couple of questions."

MyChart download instructions

Go to the iPhone App Store (Apple users) or the Google Play store (Android users), and search for the “MyChart” application, which is compatible with Android, iPhone, iPod Touch, and iPad devices.

After downloading the MyChart app, you must identify and add your healthcare organization by using the “Provider” button in the top right corner. Next, select the “+” icon and type “St. Tammany” in the search box. Finally, select “St. Tammany Health System” as your provider. Log in using the credentials you set in MyChart.

If you receive an error at any point, try the following:

Find MyChart in your phone’s app store and make sure you have the latest version

Verify that the version of your phone’s operating system is up-to-date. (Your iPhone/iPad should be using iOS/iPad version 14 or later. Your Android phone/tablet should be using Android version 11 or later.)

How to start your video visit

Once your have the MyChart app installed and St. Tammany health System selected as your provider, follow the following steps to complete your visit:

CHECK IN

Once your video visit is scheduled, you will need to complete an ePre-Check in the MyChart app before your visit. During your ePre-Check you will verify your insurance, demographics and sign the Video Visit consent form.

TEST YOUR HARDWARE

Once your ePre-Check is complete, you will need to test your hardware prior to your scheduled appointment. To do this:

Select the box that has your upcoming Video Visit appointment.
On the next screen select the “Test Video” button on the bottom of the screen.
If successful, you will receive a pop-up saying “You’re all set.”

BEGIN YOUR VISIT

To initiate your Video Visit, you should:

Select “Appointments.”
Select the appointment date.
Select the video button on the top right
Select “Begin Visit.”

Digital health monitoring

In cooperation with our partners at Ochsner, we also offer the following digital health tools:

Hypertension monitoring

Monitor and track your blood pressure with this tool designed to link your smartphone with a blood pressure cuff. Find more information, including a video demonstrating how it works, at the link below.

Learn more

Diabetes monitoring

Manage diabetes on your schedule through the Diabetes Digital Medicine program, which lets you take blood sugar readings at home and have your results sent in real-time to your healthcare provider.

Learn more

Connected MOM

Connected MOM stands for “Connected Maternity Online Monitoring,” and it's a way to help expecting mothers manage their pregnancy from the comfort of home without the need to schedule an appointment.

Learn more

Meet Our Virtual Care Now Providers

Taylor Brooks, NP

Nurse Practitioner

Joined STPN in: 2022

Laura Read, APRN